Hostosphere Refund and Cancellation Policy
At Hostosphere, we strive to deliver exceptional hosting services that meet your expectations. To maintain transparency and fairness, we have crafted a clear and customer-focused refund policy.
7-Day Money-Back Guarantee
We are pleased to offer a 7-day money-back guarantee on all web hosting plans. If you find our services unsatisfactory within the first 7 days of your subscription, you are eligible for a refund of your hosting plan.
Refund Process
Eligibility:
Refund requests made within the 7-day period are eligible for a refund of 90% of the total hosting plan cost. The remaining 10% is retained to cover gateway and transaction fees incurred during the refund process.Processing Time:
Once a refund request is approved, the refund will be processed within 5-7 working days. The credited amount will reflect in your bank account based on your bank’s processing time.Refund Initiation:
To initiate a refund request, please contact our customer support team through designated channels. Our team will guide you through the process to ensure a smooth refund experience.
Non-Refundable Domain Charges
Please note that domain registration and renewal fees are non-refundable. Once a domain is registered or renewed, these charges cannot be refunded.
Non-Refundable Services
Some services are non-refundable due to their nature or resource allocation. These include:
VPS and Dedicated Server Hosting:
Customized VPS and dedicated hosting plans involve significant resource allocation, making them ineligible for refunds.Domain Charges:
As mentioned, domain-related fees are non-refundable after registration or renewal.
Exceptional Circumstances
In certain cases, such as unresolved severe technical issues, we may consider refund requests beyond the 7-day window. Such cases will be evaluated on a case-by-case basis.
Shipping Policy
Since Hostosphere offers digital services only, there are no shipping charges or delivery timelines involved.
Communication and Support
We value open communication and are here to assist you. If you have any concerns or questions about our refund or cancellation policy, feel free to reach out to our support team. Your satisfaction is our priority.
Policy Updates
Hostosphere reserves the right to update this policy periodically. Any updates will be communicated through official channels to ensure full transparency.
Thank you for choosing Hostosphere. We look forward to continuing to provide you with an unparalleled hosting experience.
Please fill the form for refunde!
Please read the policy carefully!